kr18 Terms and Conditions

General Terms and Definitions

These terms and conditions ("Terms") apply to the kr18 platform ("Platform", "Website", "Site") and all services operated under it. By accessing kr18.cam or using any of its services, you are considered to have read, understood, and fully agreed to these Terms.

The following words are used with specific meanings in these Terms:

• "Platform" refers to the kr18.cam website and all related services, products, and content.
• "User" or "You" refers to any person who has registered on or is using the kr18 platform.
• "Account" refers to the personal user account created through registration on the kr18 platform.
• "Services" refers to sports betting, online casino games, live casino, and all other gaming services provided through the platform.
• "Bonus Funds" refers to promotional money or credits granted by kr18 that are usable subject to specific conditions.

Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years of age to participate on the kr18 platform. This service is open only to those aged 21 and above. Account creation or use by minors is strictly prohibited. If evidence of use by a minor is found, the account will be closed immediately and any deposited funds may be considered void.

2.2 One Account per Person

Each person may create only one account. Creating multiple accounts by the same person is strictly prohibited and will be treated as a prohibited activity. If multiple members of the same household wish to create accounts from the same device or network, kr18 support must be notified in advance.

2.3 Registration Information

You must provide accurate, complete, and up-to-date information at the time of account registration. Providing false or misleading information may result in immediate account closure. The information required during registration includes:

• Full name (as per national identity card)
• Active mobile number
• Date of birth (for age verification)
• Preferred payment method details (bKash, Nagad, Rocket, or Upay)
• A strong and unique password

2.4 Identity Verification (KYC)

kr18 may request identity verification from a user at any time. Submission of a national identity card or other verifiable documents may be required as part of security or anti-money-laundering procedures. If verification is not completed within the specified time, withdrawals may be temporarily placed on hold.

Account Security and Responsibility

You are fully responsible for ensuring the security of your account. kr18 is not liable for unauthorized access to or misuse of your account.

• Keep your login credentials (username and password) completely confidential and never share them with anyone.
• Use a secure and unique password and change it regularly.
• Avoid logging in from public or shared devices.
• If you notice any unusual activity on your account, notify our support team immediately.
• All transactions carried out using your account will be treated as your own transactions.

Deposit and Withdrawal Policy

4.1 Deposit Rules

Funds can be deposited to the kr18 platform through Bangladesh's major mobile banking methods. The currently accepted payment methods are: bKash, Nagad, Rocket, and Upay.

• The minimum deposit amount is ৳100 (for all methods).
• Deposits must be made only from a payment account registered in your own name.
• Deposits through third parties are strictly prohibited and may result in account closure.
• The deposited amount should be reflected in the account immediately. If there is a delay, please contact support.

4.2 Withdrawal Rules

To make a withdrawal, your account must have a sufficient real money balance. The minimum withdrawal amount is ৳800. Withdrawals can only be made to the same payment method used for the deposit.

• Withdrawal processing generally takes 10–45 minutes.
• Withdrawals may be delayed if identity verification has not been completed.
• kr18 reserves the right to temporarily suspend withdrawals in cases of suspicious activity.
• Withdrawals must be made to a payment account registered in your own name.

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳100 is required to receive this bonus. A 10x wagering requirement must be met before bonus funds can be used.

• Wagering requirement: you must wager 10 times the combined total of the deposit amount and the bonus.
• Bonus funds cannot be withdrawn directly — unless the wagering requirement has been met.
• The bonus applies only once per user.
• kr18 reserves the right to modify, suspend, or cancel bonus offers at any time.

5.2 VIP Program and Cashback

kr18's VIP program has five levels in total. Based on regular play, users can advance to higher levels and enjoy weekly cashback benefits:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

Cashback benefits are automatically credited to eligible accounts every week. The cashback amount is calculated based on the weekly net loss.

5.3 Bonus Abuse

If a user abuses bonuses, manipulates the system, or attempts to artificially meet bonus conditions, kr18 reserves the right to cancel that bonus and close the account. Attempting to claim bonuses through multiple accounts or with the assistance of third parties falls under this category.

Betting and Gaming Rules

6.1 General Gaming Rules

Sports betting, online slots, live casino, fishing games, and other gaming services are available on the kr18 platform. The specific rules for each game can be found within the game interface. All games are sourced from trusted game providers and operated under fair play principles.

• All bets are final once placed and cannot be changed or cancelled.
• If a technical error affects the outcome of a game, kr18 may cancel the relevant bet.
• kr18 is not responsible for any losses caused by internet connection disruptions.
• kr18 reserves the right to suspend or permanently discontinue any game at any time.

6.2 Sports Betting

Bets can be placed on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA and international leagues), kabaddi, and other popular sports. Special betting features are available for Bangladesh Tigers matches. If a match is cancelled or drawn, kr18's defined rules will apply to that bet.

6.3 Live Casino

Live casino games are played in real time with live dealers. Live games from Evolution Gaming, Ezugi, and other trusted providers are available. If a live game is interrupted due to a technical issue, the outcome will be determined according to the rules of the relevant provider.

Prohibited Activities

The following activities are strictly prohibited while using the kr18 platform. Violating these prohibitions will result in permanent account closure and all balances may be forfeited:

• Creating or operating more than one account.
• Registering using false or fake identity information.
• Abusing bonuses or attempting to artificially meet bonus conditions.
• Attempting to win through cheating, fraud, or any other dishonest means.
• Selling, transferring, or allowing another person to use your account.
• Using bots, automated software, or any technical advantage.
• Using the platform for money laundering or illegal financial activities.
• Harassing other users or attempting to compromise the security of the platform.
• Collusion or attempting to cheat in coordination with other players.

Account Closure and Suspension

8.1 Closure by User

Any user may request to close their account at any time. Pending withdrawals will be processed before the account is closed. A self-exclusion option is also available as part of responsible gaming.

8.2 Closure or Suspension by kr18

kr18 may temporarily or permanently close or suspend any account in the following situations:

• Violation of any provision of these Terms.
• Failure to complete identity verification or providing false information.
• Involvement in prohibited activities.
• In the event of technical issues or security threats.
• In accordance with instructions from law enforcement authorities.

In the case of account closure, any valid balance is generally returned unless there has been a breach of the Terms. However, if prohibited activity is proven, the balance may be forfeited.

Privacy and Data Protection

kr18 treats the protection of your personal information as its highest priority. To learn more about how we collect, store, and use your information, please read our Privacy Policy.

• Your personal information will never be sold to third parties.
• Your information is used solely for the purpose of providing services and ensuring security.
• All information is securely transmitted and stored through SSL encryption.
• Information may be provided in response to valid requests from law enforcement agencies.

You may request to view, correct, or delete your personal information. Please contact our support team regarding this matter.

Limitation of Liability

Services on the kr18 platform are provided on an "as-is" basis. kr18 accepts no liability for the following:

• Losses caused by internet disconnection or technical issues.
• Issues caused by errors in third-party game provider software.
• Losses resulting from unauthorized account access or data theft (if caused by user negligence).
• Indirect or incidental losses from gaming.
• Force Majeure events — natural disasters, government restrictions, or other uncontrollable circumstances.

Dispute Resolution

11.1 Complaint Submission Process

If you have a complaint regarding any transaction, game result, or kr18 service, please first contact our 24/7 live chat support. Our support team provides service in Bengali and works to resolve any issue promptly.

If the matter is not resolved via live chat, send a detailed complaint to [email protected]. Include your account information, transaction details, and a full description of the issue in your complaint.

11.2 Resolution Timeframe

We review all complaints as quickly as possible. Complex matters may require additional time for a full investigation. In all disputes, the decision of kr18 management is considered final and binding.

Changes to Terms & Conditions and Contact

12.1 Changes to Terms & Conditions

kr18 reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website. Continued use of the platform after any changes will be considered your acceptance of the new terms.

Therefore, it is recommended that you visit this page regularly to stay updated on the latest version of the terms and conditions. Check the "Last Updated" date on the terms and conditions.

12.2 Contact

For any questions or comments about these terms and conditions, please contact us: